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Refund Policy

💸 Styled and Staged – Refund Policy
Effective Date: 06-01-2025
Styled and Staged is committed to delivering exceptional styling and staging services. This Refund Policy outlines the terms under which refunds may be issued for home and event styling/staging services.
 
1. 🏡 Home Styling & Staging Services
Consultation Fees
  • All consultation fees are non-refundable once the appointment has been completed.
Service Deposits
  • A 50% deposit is required to secure your booking.
  • Deposits are non-refundable unless cancellation is made at least 72 hours prior to the scheduled service date.
Full-Service Refunds
  • If full payment has been made and cancellation occurs:
    • More than 72 hours before service: 50% refund of total payment.
    • Less than 72 hours before service: No refund.
Rental Items
  • No refunds will be issued for rental items once they have been delivered.
  • Damaged or missing items may incur additional charges.
2. Consultation Booking & Payment
  • Consultation Required: All projects begin with a consultation to assess scope and design direction.
  • Deposit: A 50% non-refundable deposit is required to confirm your booking.
  • Final Payment: The remaining balance is due 48 hours before the scheduled service date. Should the client engage Styled & Staged for styling and staging services, the initial consultation fee will be applied to the total service invoice.
  • Late Payments: May result in service delays or cancellation.
 
3. Studio Booking & Payment
  • Full payment is required at the time of booking to secure your studio reservation.
 
4. Cancellation & Rescheduling
  • Home Services: Cancellations made more than 48 hours in advance will not incur additional charges. Cancellations within 48 hours may result in forfeiture of the deposit.
  • Event Services: Cancellations must be made at least 7 days in advance to avoid full service charges.
  • Rescheduling: Clients may reschedule once at no charge if requested within the cancellation window.
 
5. Reservation & Payment Terms
  • A 50% non-refundable deposit is required to secure your rental reservation. This deposit ensures your selected items are held exclusively for your event and removed from active inventory.
  • The remaining balance (50%) is due 14 days before the event date. If payment is not received by this deadline, Styled and Staged reserves the right to cancel the reservation and retain the deposit.
  • If the Customer chooses to cancel their order after full payment is made, 25% of the final payment (not including the deposit) may be refunded if cancellation is received at least 7 days prior to the event date.
 
6. Weather or Venue Issues
  • Styled and Staged is not responsible for cancellations due to weather, venue changes, or third-party issues.
  • Refunds will not be issued in these cases, but rescheduling may be accommodated based on availability.
 
7. ⚠️ Exceptions & Discretion
Styled and Staged reserves the right to evaluate refund requests on a case-by-case basis. In rare circumstances, partial refunds or credits may be issued at the discretion of management.
 
8. 📞 Contact for Refunds
To request a refund or discuss eligibility, please contact us at:
Email: Stageme@stylednstagedrental.com
Phone: (423) 355-3518 Please include your name, service date, and reason for the request.
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